Cannot open Mail from Control Panel

What you can try is:

  • Uninstall any other Office application
  • If not solved; fully repair Office
  • If not solved; disable Hardware Graphic Acceleration from Outlook – Options – Advanced – Display
Advertisements

Find Office 2013/2016 Key

Open up a Command Prompt and run the following commands. Note: It will only display the last 5 characters.

32-bit Office / 32-bit Windows

cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus

32-bit Office / 64-bit Windows

cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus

64-bit Office / 64-bit Windows

cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus

Those commands are for Office 2013. For Office 2016, just replace “Office15” to “Office16”.

Change Office 2013/2016 Key

Open up a Command Prompt.
Then you just need to use the command below that matches your OS.

For 32 bit Windows:

cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /inpkey:NEWKEY

For 64 bit Windows (assuming you are using 32 bit Office):

cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /inpkey:NEWKEY

Those commands are for Office 2013.For Office 2016, just replace “Office15” by “Office16”.